Support
Kan Do is made by one person, and I read every message. Most questions are answered in the guide, so start there if you like, or send me a message below.
Send a message
Questions, bug reports, or feature ideas? Send me a message using the form below.
Include which device you're on and, for a bug, what you expected and what happened. A screenshot helps.
Common fixes
- Changes aren't showing up on another device. Make sure both devices are signed in to the same Apple Account with iCloud Drive on, and that Sync is on in Settings ▸ Sync on each one. Sync guide.
- The app says it can't open your data. The recovery screen can restore a verified local backup or re-download from iCloud. Backups and recovery.
- Reminders aren't arriving. Check that notifications are allowed for Kan Do in the system Settings app, and that Alert When Due is on for the task. Reminders guide.
- The share sheet says to open Kan Do first. After an update, open the app once so it can finish updating your database, then share again.
- A widget shows the wrong list. Long-press the widget, choose Edit Widget, and pick the list you want. Widgets guide.
Everything else
The Kan Do Guide covers every feature in depth, from your first board to Siri, Shortcuts, widgets, and AI assistants. The troubleshooting page has more fixes.